How it works
1
Purchase: A Home appliance or Television at Sharaf DG, then fill in the details of your old appliance or television here.
2
Visit: If you chose Trade-in & Recycle at checkout, we will pick up your old appliance or television on the same day of delivery.
3
Cashback: Once pick up is completed, our partner will contact you within 7 business days to request details to initiate bank transfer.
4
Cashback: Once the details are received, within 21 business days the bank transfer will be initiated.
5
Recycle: Your old appliance or television will be submitted for recycling
FAQs
Everything you need to know about our Trade-in Program.
Can’t find the answers you are looking for?
No, the exchange is valid for the same category as the product purchased. It can be a different brand, different segment or different price however will have to be of same category. For example, if you have bought a Refrigerator then you can only exchange a refrigerator.
– Select the Appliance or Television you want to trade in and complete the form.
– Get free home pick-up of your old Appliance or Television to make the process more convenient at the time of new unit delivery and installation.
– Once pick up is completed, our partner will contact you within 7 business days to request details to initiate bank transfer.
– Once the details are received, within 21 business days the bank transfer will be initiated.
– Complete the trade-in process and receive cashback.
– Get free home pick-up of your old Appliance or Television to make the process more convenient at the time of new unit delivery and installation.
– Once pick up is completed, our partner will contact you within 7 business days to request details to initiate bank transfer.
– Once the details are received, within 21 business days the bank transfer will be initiated.
– Complete the trade-in process and receive cashback.
Our online platform will automatically calculate the estimated value based on the grading criteria mentioned on the website. The final value will be provided during completion of the online form.
Our delivery partner will contact you to arrange a pickup. The pickup will be at the same time of new unit delivery and installation.
Customer needs to request D&I team to collect the old unit at time of delivery.
Customer needs to request D&I team to collect the old unit at time of delivery.
If you attempt to trade-in a product which doesn’t meet the requirements we have specified, the cashback will not be processed.
We accept Appliance or Television in any working condition. Our condition descriptions are clearly stated to help you make the proper selection. We give you complete price-range visibility to make it easier, which means no surprises. The price you see is the price you get. It’s fast, easy, and no haggling!
You’ll get cashback for your old Appliances or Television, a bank transfer will be initiated and processed within 21 working business days after receiving the bank details.
We can only accept old appliances or televisions listed on this site.
You can trade-in 1 old appliance or television for one new order placed at Sharaf DG stores or on https://uae.sharafdg.com/ sold by Sharaf DG
You can use any of the following in original (no copies or photos):
– Emirates ID
– Driving license
– Sharaf DG Invoice Copy
– Emirates ID
– Driving license
– Sharaf DG Invoice Copy
Our competitive prices are based on bids placed by dealers from across the country. As such, when dealers compete to buy your device, what you get will be the highest quote on the platform.
Accessories are not necessary for Appliance or Televisions. Although televisions do not require accessories, having a stand and remote will increase the value of your old TV.
Our trade-in partner will have the sole discretion to resell or harvest components/raw materials of the assets in an environment-friendly manner.
Sharaf DG will collect your old appliance or television during the delivery and installation of your new product. If the unit is not given at the time of delivery & installation of the new product the buy-back request will automatically be cancelled.